Last updated: Monday 8th June 2025

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At Shifting Shores Coach, your privacy matters. This Privacy Notice explains how we collect, use, and protect your personal data when you visit our website or engage with our coaching services.

 

1. Who We Are

Shifting Shores Coach is a coaching service designed to support expats and families in transition.
Our website address is: www.shiftingshorescoach.com
📍 Based in Copenhagen, Denmark
📧 shiftingshorescoach@gmail.com

 

2. Website Platform and Hosting

Our website is hosted on the Wix.com platform. Wix provides the online platform that allows us to showcase and offer our services. Your data may be stored through Wix’s secure data storage and databases.

Wix stores your data on secure servers behind a firewall, and may transfer data to data centers located outside the EU, including the United States and Israel. Wix ensures adequate data protection via standard contractual clauses and certified frameworks.

 

3. What Personal Data We Collect

We may collect and process the following information:

• Contact Data: Name, email address, and phone number (if provided)
   

• Form Submissions: Details you share when submitting forms or booking a session
   

• Session Notes: With your consent, we may keep brief notes related to coaching
   

• Website Usage Data: IP address, device/browser type, and site interaction data (via cookies or analytics tools)
   

 

4. Cookies and Tracking

We use cookies to improve your website experience and understand user behavior. Cookies are small data files stored on your browser.

When you first visit our site, a cookie consent banner appears, allowing you to accept or decline non-essential cookies. You can also manage your preferences at any time through your browser settings.

Some cookies are essential to make the website function properly. We may also use:

• Wix Analytics for website performance and traffic insights
   

• Google Analytics (if enabled) to help us improve usability
   

• Marketing or tracking tools (if added in the future)
   

🔗 To edit your settings, click the blue fingerprint icon on the screen when viewing this website.

 

5. How We Use Your Information

Your personal data is used to:

• Respond to your inquiries and messages
   

• Deliver coaching services you’ve requested
   

• Send newsletters or updates (only if you’ve opted in)
   

• Improve website performance and usability
   

• Fulfill legal or contractual obligations
   

We will never sell or share your data with third parties for marketing purposes.

 

6. Legal Basis for Processing

We process your data on the following lawful grounds:

• Consent: You’ve given clear consent (e.g., via forms or newsletter opt-ins)
   

• Contractual necessity: To provide services you’ve requested
   

• Legal obligation: For compliance with laws
   

• Legitimate interests: To operate and improve our website and services
   

 

7. Data Sharing

We may share data with trusted service providers such as:

• Wix (website hosting and forms)
   

• Scheduling or calendar apps (e.g., Calendly, if used)
   

• Email marketing tools (e.g, Wix Email Marketing or Mailchimp)
   

These providers only process your data on our behalf under strict confidentiality.

 

8. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
   

• Request correction or deletion
   

• Withdraw consent at any time
   

• Restrict or object to processing
   

• Request a copy of your data (data portability)
   

To exercise your rights, email us at shiftingshorescoach@gmail.com

 

9. Data Retention

We retain your personal data only for as long as necessary. Coaching notes, where applicable, are typically kept for up to 12 months after services conclude unless otherwise agreed. Website-related data may be retained for a shorter or longer period depending on technical needs and legal requirements.

 

10. External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or the content they provide. We recommend reviewing their privacy notices separately.

 

11. Updates to This Policy

We may update this Privacy Notice as needed to reflect changes in technology, regulation, or our services. The latest version will always be available on our website.

 

Contact Us

If you have any questions about this Privacy Notice or how your data is handled, please contact:

Shifting Shores Coach
📧 shiftingshorescoach@gmail.com
📍 Copenhagen, Denmark

 

🔒 Quick Access

• 📄 Privacy Notice (you’re here)
   

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